Workflow | Allianz

Method and endpoint: POST&nbsp; /async-requests/case-creation
Input: &nbsp; corporate &nbsp; contract number, incident details, involved persons details, vehicle details, comment, application channel
Output: created &nbsp; request ID

Create assistance case synchronously

The RSA Case Management API can be consumed in one client-server interaction step when creating assistance case synchronously.

Please see the detailed instructions in the API workflow below.

The RSA Case Management API consist of one API operation:

operation title	operation description
Create roadside assistance case	Method and endpoint: POST /cases Input: corporate contract number, incident details, involved persons details, vehicle details, comment, application channel Output: created assistance case ID and number

The RSA Case Management API can be consumed in two client-server interaction steps when creating assistance case asynchronously:

Please see the detailed instructions in the API workflow below.

The RSA Case Management API consist of one API operation:

operation title	operation description
Create request for assistance case creation	Method and endpoint: POST /async-requests/case-creation Input: corporate contract number, incident details, involved persons details, vehicle details, comment, application channel Output: created request ID
View assistance case creation status and result	Method and endpoint: GET /async-requests/{requestId} Input: request ID Output: status, substatus, date and time when the request was created and updated, result (case number, case ID)