About the API

The RSA Assistance Cases AI API allows your app users to view the detailed information about assignments, assistance cases, invoices, search for service providers as well as process assistance cases and scheduled tasks creation.

This API provides an easy and reliable way to specify both case and assignment information about the incident, involved persons and vehicles so that your client can receive the appropriate roadside assistance, and continue their journey.

Intended use

The API is specific for Roadside Assistance line of business.

This API can be used by a variety of business partners distributing vehicle insurance. Alternatively, if you keep a beneficiary database on Allianz Partners servers, you can consider using RSA Case Management API (for Verified Beneficiaries) instead.

This is the standard version of the API, which meets the needs of most business partners. It can be consumed by a variety of web, mobile and desktop apps intended for individual consumers.

Technical implementation

This API has been developed with the world’s leading, widely accepted technologies.

The API follows the REST architectural style. It relies on HTTP as the communication protocol and applies JSON as the data format of both requests and responses.

The API design complies with the RESTful resource naming convention. The API design is defined in the OpenAPI specification language v.3.0, and distributed as JSON or YAML-formatted files.

The access to the API is secured under OAuth 2.0 authorization protocol with the client credentials grant.

The API can be called from any platform and in any programming language.

How to get access?

Follow these simple steps to get access and test the API:

1) Go to your Apps page, and add a new app.
2) When adding the app, check RSA Assistance Cases AI API on the list to request access. The request will be reviewed and approved.
3) Open the app details, and copy your credentials to send your first API request.